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We love ideas!
We at SAS like feedback, but we love ideas! We are always looking for ways to improve our product and who are better to help us than you? Here at My SAS Idea you can easily share your ideas with us and as it is a living community your ideas can receivevotes and comments. So if you think of something clever or new, please let us know and we will make sure to investigate if we can make your ideas come to life! <3
eriker | 10th of March 2014 | Online and mobile services Share idea
I've changed my flight plan 3 times this year already and every time I have to call Customer Service by phone.
Could Customer Service that handles the Chat-function please get the same rights as as they who answer the phone? It's so much more convenient to Copy and Paste all the relevant data to make a correct change to a ticket
dholdens | 10th of March 2014 | Before take off Share idea
On Swedish domestic flights, operated from terminal 4 at Arlanda, there is only lounge access for EBG customers. Please introduce fast track and lounge access at Terminal 4 for SAS Plus customers because the major difference now, between SAS Go and SAS Plus, is a meal onboard the plane.
Otherwise I love the whole new concept and product offering.
ojaren | 10th of March 2014 | In the air Share idea
Include an english-norwegian phrasebook on the plane for travelers. There is one written by Harald Pennson which would be useful to some of the customers. Either this could be a book in the seat back on it could be a paper book for people to borrow.
The time is running, and soon in about two years, the brand new Airbus A320 NEO is on their way!
I hope the new aircraft will be delivered with TV screnns at least in the roof like the A319 and A321 have today, with cameras under the aircraft during take off and landing and with arrival information.
I look forward to se a nice and modern cabin interior with LED lighting and TV Screnns onbord on your brand new Airbus A320 NEO!
Tommy P | 9th of March 2014 | Online and mobile services Share idea
it would be nice to see when you is booking in Low fare calendar, looking in the calendar view or in the booking dialogue if the flight is direct to the destination or via e.g. Copenhagen/Oslo. You can see if the flight is direct or not based for the flight time and if you choose the departure ut it would be great to see it little bit easier than nowadays. It would help us traveller to plan our trips.
Morriigen | 8th of March 2014 | Destinations and tickets Share idea
Longhaul to Africa
I think it would've been really cool and useful if SAS made longhauls to Africa as in Johannesburg[JNB] or Cape Town [CPT]. Or either one. It would be the only airline within Scandinavia who will fly to let's say Cape Town, from a Scandinavian destination either, Copenhagen, Stockholm or Oslo.
kim.bjoern | 3rd of March 2014 | EuroBonus Share idea
Looking forward to the new Diamond trophy - and to test the difference. I'm surprised that benefits doesn't seem to be synchronized with other Star Alliance top tier loyalty programs (beyond Star Alliance Gold).
Specifically I'd love to visit the Lufthansa HON circle lounges when travelling. Multiple Star Alliance members have memberships above Gold. It's time to agree on a next common tier.
Was very dissapointed when I read today about the new service level in SAS GO, we are thosands of very frequent travellers that have to fly in GO as our companies/goverment does not allow PLUS or Business, so my idea is that all diamond (or Gold) holders should continue to enjoy free breakfast on domestic swedish lines, free drinks on longhaul and if you would like to make it even more attractive to optain Diamond - always free food and drinks on all flights.